IT Support
Virtual IT
Virtual IT offers a highly cost-effective managed IT support solution for small and medium-sized businesses (SMEs).
Renowned for the effectiveness of our IT outsourcing and support facilities in London we allow you to concentrate on running your business successfully by managing and supporting your IT infrastructure for you.
Our managed IT support solution provides blue chip level security in a package that is supplied and supported by Virtual IT, for small and medium size businesses. The result is an unrivalled IT outsourcing solution, delivered at an affordable price.
From Virtual IT's London office we provide a solution that consists of the following services:
- 24x7 monitor - proactively monitoring all IT devices
- 24x7 help desk - staff available 24 hours per day to respond to customer queries
- Managed firewall - corporate level dedicated hardware based solution to protect the network
- Managed VPN - allowing for secure remote access and support for all users working from offices, home or when mobile
- Managed anti-virus - updated hourly to maintain the highest level of protection, virus alerts from your PC’s are notified to our helpdesk
- Managed anti spam - spam accounts for around 70% of email and needs to be filtered
- Software patch updates – to keep your systems fully up to date and protected against security threats etc.
- Offsite backup - our managed IT solution includes backup of data to a secure data centre. This service provides disaster recover allowing data to be quickly and easily be restored to an alternative location.
- DR planning - to assist in designing your disaster recovery plan.
- Managed email - provides high availability through MS Exchange. The solution is located in a secure data centre to provide best possible performance against a defined SLA.
- Fully managed hardware - All PC's & Servers are maintained and supported to high standard against agreed SLA's