Digital Business Support
The LONDON E-Business Support Programme is a fully-funded package of support including: 121 expert advice, guidance and recorded webinars, which is specifically aimed at helping small business owners in London make better use of digital technology to enhance their online presence; attract more customers; increase sales and improve their business operations.  
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The programme is funded by the Mayor of London and UK government through the UK Shared Prosperity Fund  and delivered by Business for London's consortium of business support organisations located across London.  
How can Centa help my business?
Our experienced E-business Advisers offer 121 advice sessions (delivered online) which are tailored to the needs of your business and focused on helping you maximise your digital potential to grow your business. The type of advice varies, depending on your individual business needs, and can include support to:​
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Build a strong online presence for your business
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Maximise your website's search engine ranking (SEO)
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Enhance your online marketing & social media 
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Utilise e-commerce and online payments
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Improve your customer service
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Use digital tools to maximise your business efficiency, save time and money​
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Improve cyber-security, data storage / back-ups
​​Both you, and any of your staff, have the opportunity to enhance your digital skills by attending a range of webinars and online tutorials in a range of areas.
How does it work?
1. Initial Digital Audit
You will be introduced to an E-business Adviser who will undertake a Digital Audit of your business - looking at your current use of technology and digital tools, processes, practice, knowledge and experience. This will identify how your business is operating in a range of areas including: your website (content and SEO); social media; email marketing; e-accounting; e-commerce; online payment systems; customer relationship management systems; data security; back-ups/ storage and use of any online sales platforms. 
2. 121 Digital advice and support
Based on findings from the Audit, your Adviser will produce a bespoke Digital Business Plan - detailing key recommendations and actions to maximise your business digital potential.  This plan will form the basis of additional advice and support sessions with your allocated Adviser. Regular meetings will help to track the implementation of your Digital Business Plan and offer you the opportunity to discuss and find solutions to any issues arising.  Sessions will also help you put into practice what you have learnt in the online webinars - and integrate this into your day to day operations.
3. Recorded webinars
You will have the opportunity to enhance your digital knowledge and skills by viewing the Programme's comprehensive range of recorded webinars. Topics include:
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Creating your 3 month Content Plan
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Content Marketing
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Developing Your Digital Marketing Strategy
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Writing for your Website
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Email Marketing Using Mailchimp
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Creating your Google Business Profile
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Building Online Communities and Facebook Groups
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Using LinkedIn to Connect with Customers and Prospects
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Using Instagram to Showcase your Business
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Using Smart Video for Business
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Cyber Security: Safeguarding your Business
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Using Tik Tok to Connect with New Audiences
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Data Protection, Your Legal Obligations
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Marketing and PR to Launch a New Product or Service
Eligibility
To register for the free LONDON E-business Support Programme with Centa, you will need to be running a business which:​
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has been registered for over 1 month (either with HMRC or Companies House)
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is located in a London borough - Centa is focussing on the London boroughs of Camden, City of London, Hackney, Islington, Lambeth and Southwark
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has fewer than 251 employees
About the UK Shared Prosperity Fund
The UK Shared Prosperity Fund (UKSPF) proactively supports delivery of the UK-government’s five national missions: pushing power out to communities everywhere, with a specific focus to help kickstart economic growth and promoting opportunities in all parts of the UK.
For more information visit UK Shared Prosperity Fund, GLA UK Shared Prosperity Fund